State Farm® Insurance Agent Patrick Buchanan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Champion
November 14, 2024
"We needed to file a claim recently with State Farm in Hailey, Idaho. This happened at a very stressful time for us (unrelated to the claim) but, of course, having to deal with a claim could have added to our stress. Fortunately Guinevere was there to help and she was patient and kind made process go smoothly. We are so grateful. Much thanks to Guinevere!"
"Brian, Glad we could offer a great experience."
G. Vernoy
October 17, 2024
"Alek was beyond incredible personally and tremendously knowledgeable. Was the Best!"
"Glad you had a great experience."
Jim Berry
October 14, 2024
"I've been very pleased with the service I've received from the Hailey, State Farm office and I also received five-star service from Stefani this past week!"
"It’s our pleasure Jim!"
Jon Winthrop
September 24, 2024
"Our family has been a State Farm customer for over 50 years, and Pat Buchanan’s office is a great State Farm office!! Amanda Anderson was awesome and easy to work with in helping us resolve a claim. The entire office staff is helpful, courteous and very professional at all times."
"Thank you Jon and we appreciate your continued trust in us."
Pilar Lindahl
September 20, 2024
"A professional service! She answered all my questions even the hypothetical ones. I called her three times and she was nice, patient and sweet."
"Thank you Pillar! We appreciate your continued trust in us."
d daynamcfly
September 20, 2024
"I love State Farm and it is wonderful to have individualized and speedy assistance from a real person! Thank you to Amanda for your help in settling our claim so quickly and easily."
"Thank you! We are here locally and 24/7!"
Lori Mitchell
September 12, 2024
"This office has kept its commitments from several members of the staff. Prompt follow up and all of our issues get absolved."
"Thanks Lori! We try to make insurance the best part of your day!"
Harrison Roth
August 29, 2024
"Best State Farm out there. Gary and Siyo even went in on a weekend when they were closed to help me out. Could not recommend any more!"
"Always happy to go the extra mile Harrison. Thanks."
Dennis Haynes
August 25, 2024
"Amanda is the best! She explained everything, wasn't in a hurry and listened and answered evvery question I had. It would be nice if there was more people like her!"
"Thank you Dennis. Your business is appreciated."
Sunny Mills
August 23, 2024
"Guinevere Allen was amazing. She is professional and truly looked out for my best interest. She was very informative and got me great pricing. I would recommend her to anyone."
"thank you Sunny, glad you enjoyed the experience"
Cathy Butterfield
August 16, 2024
"Our insurance agent, Leslie Dow, was very generous with her time and expertise in explaining some complicated areas of our policies, and how they intersect and work together. Thank you!"
"Glad we were able to help navigate "
Kenneth Brantley
August 16, 2024
"Answered all my questions. Was engaging and helpful."
"Happy to help!"
Jim lambert
August 15, 2024
"Leslie made it seemless to insure our Sun Valley townhouse in Sagehill. Extremely knowledgable and great to work with. Would highly recommend her and the agency."
"We are happy to help Jim. Thanks for your business."
Allison Larsen
August 6, 2024
"Kim in Patrick’s office is the BEST!! She’s so helpful and knowledgeable and get things done! Highly recommend!!"
"Thank you, Allison! We appreciate your business. Always!"
Inge Walton
July 30, 2024
"As always super helpful during my call today and issue promptly resolved. We have all of our insurance needs covered at Pat Buchanan's office and are very happy customers"
"Inge, your review is really appreciated."
Steve chapman
July 29, 2024
"There was a question as to coverage on my truck's topper.i visited with Amanda as I thought it should be covered . She went back to adjusters and found was not categorized properly . She put a lot of effort in to making sure things were taken care of quickly and really stayed on top of the situation. She is .Much appreciated."
"Thank you Steve!"
Doug Kulm
July 22, 2024
"When my Cadillac was t-boned and had to be totaled I immediately went to Patrick Buchanan's State Farm office in Twin Falls where I was met by Amanda Anderson. She immediately took me to a computer where we logged in to the liable party's insurance company's claims site and answered many questions about the incident. Their claims agent telephoned me first thing the next day and the process went off without a hitch. I am thankful for Amanda. Her attitude, knowledge, and skills are exceptional!"
"So glad to hear it went well, Doug thank you for the review "
Cydney Conger
July 20, 2024
"This review is for Guinevere Allen at State Farm Insurance in Hailey, Idaho. Guinevere was amazing in helping me set up new policies. She was professional, thorough, kind and answered all of my questions with detail. I felt completely confident with her input, and with the knowledge I can contact her at any time with questions I might have in the future. She really put my mind at ease in dealing with this important matter."
"So glad to hear it Cydney! We appreciate your business"
Loretta hopper
June 23, 2024
"Leslie Dow took a frustrating situation and handled it so perfectly the frustrating went away!"
"Loretta, We are happy we could assist. Thank you! "
Ashley Lanier
May 24, 2024
"Amanda was super helpful and sweet!"
"Thank you Ashley!"
Jon Wiese
May 7, 2024
"At every one of my visits to the Hailey office I look forward to dealing with Miz Stephanie Murillo. I have known Ms. Murillo from her previous job, and admire how she transferred her pleasant demeanor, people skills, and intellect to her job at State Farm. It is to Patrick Buchanan's credit that he recognized Ms. Murillo's capabilities and installed her as one of the key people in his Hailey office."
"We genuinely appreciate your kind words about Stefani and our office. Thank you for taking the time to share your positive experience with us!"
Sue Padden
May 6, 2024
"Stephanie was so knowledgeable, professional yet friendly in answering my questions this afternoon. She was able to answer all my questions clearly. I appreciate her great service. Thank you Stephanie"
"Sue, your positive experience with Stefani is greatly appreciated. Thank you for sharing your feedback!"
sarah resor
April 22, 2024
"Guinevere is fantastic! I called today to see if windshield replacement was free on my policy. She said windshields fall under my comprehensive insurance plan, so that deductible would apply. My OLD insurance company in Hailey charged me more for my car insurance with a $1000 deductible (including on windshields), so I assumed State Farm had a similar deductible. I told Guinevere I would just pay for the replacement out of pocket and thanked her and hung up. A few minutes later my phone rang. It was Guinevere. She told me that my deductible was only $100, and since my Audi windshield is very expensive, she thought I would like to know.WOW! Thanks for going the extra miles and saving me big $$$$!"
"We are thrilled to hear about your positive experience with Guinevere and our State Farm Insurance policies. Thank you for choosing us for your insurance needs!"
Jaeslin Merritt
April 22, 2024
"Not a great option unless you bundle car insurance with something else. We were charged more for 1 vehicle than for 2 together. While I understand there's a multi-vehicle discount, it's ridiculous to me that I'd be paying more for 1 vehicle than I was for 2."
"Jaeslin, we apologize for any confusion regarding your insurance rates. Please contact us at (208) 928-7888 so we can review your policy and address any concerns. "
Dan Pitzler
April 22, 2024
"Leslie was professional, efficient, and great to work with!"
"We are grateful for your kind words and feedback, Dan. Your feedback has been shared with our team and we will continue to work hard to provide you with the best possible service!"